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Contact us for account, billing, and integration questions.
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What is PayWall?
A platform for checkout, payment links, order management, and integrations. Keep payments, customers, and fulfillment connected. Payment availability depends on your account setup.
What does it cost?
See our pricing plans. Amounts are in USD. Confirm all applicable platform and provider fees before activation.
Which payment methods can I use?
Methods, currencies, and countries depend on your payment provider and approved account configuration. Contact support to confirm availability.
When are payouts available?
Timing depends on your payment setup, provider reviews, and any applicable holds. No settlement time is guaranteed here.
How do I request a refund?
For a purchase, contact the seller on your receipt. For a PayWall fee or technical issue, email hello@paywall.app. See our refund and cancellation page for the contact process.
How do I connect my website?
Start with the checkout integration reference. Confirm your account is enabled and verify payment status on your server before fulfilling an order.
